{"id":55262,"date":"2021-01-05T18:29:34","date_gmt":"2021-01-05T18:29:34","guid":{"rendered":"https:\/\/rootedconsulting.org\/?page_id=55262"},"modified":"2021-03-10T22:38:45","modified_gmt":"2021-03-10T22:38:45","slug":"our-project-workflow","status":"publish","type":"page","link":"https:\/\/rootedconsulting.org\/project-workflow","title":{"rendered":"Our Project Workflow"},"content":{"rendered":"

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Our Project Workflow<\/h2><\/div>

<\/h2>How do we work with you on a project?<\/span><\/div>[vc_column_text css_animation=”fadeInRight”]<\/p>\n

In order for Rooted Consulting to provide the best service we can, there is\u00a0a process we follow when taking on a project. This page outlines the steps we\u2019ve found help lead to smooth project delivery.<\/h3>\n

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If you are an existing customer looking to submit a ticket or get support, please view our “How to Get Support<\/a>” or “How to Submit a Ticket<\/a>” video.<\/h3>\n

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How to Submit a Ticket<\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1609803796580{padding-left: -150px !important;}”]
How to Schedule Time<\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”200″][\/vc_column][\/vc_row][vc_section parallax=”content-moving-fade” parallax_image=”55198″ section_separator_position=”bottom” section_separator_vertical_align=”0″ add_section_separator=”true” vc_section_id=”5ff5d132a91fa” css=”.vc_custom_1608609578698{margin-top: -40px !important;}”][vc_row full_width=”stretch_row_content” content_placement=”top” css=”.vc_custom_1609878139906{margin-top: 150px !important;}”][vc_column css=”.vc_custom_1609878037365{margin-left: 80px !important;}” offset=”vc_hidden-lg vc_hidden-md vc_hidden-sm”]

You Were Onboarded As A New Customer<\/h2><\/div>[vc_column_text css_animation=”fadeInRight” css=”.vc_custom_1609878246309{border-right-width: 50px !important;}”]<\/p>\n

At Rooted Consulting, we have a specific process that we follow for\u00a0onboarding\u00a0a new customer. If you are not a current customer,\u00a0please visit our \u00a0“How We Onboard A\u00a0New Customer” page.<\/h3>\n

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You Were Onboarded As A New Customer<\/h2><\/div>[vc_column_text css_animation=”fadeInRight” css=”.vc_custom_1609871780344{margin-right: 120px !important;margin-left: 120px !important;}”]<\/p>\n

At Rooted Consulting, we have a specific process that we follow for\u00a0onboarding\u00a0a new customer. If you are not a current customer,\u00a0please visit our \u00a0“How We Onboard A\u00a0New Customer” page.<\/h3>\n

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1. Schedule A Project Discovery Call<\/h4><\/div>

The first step in getting your project underway is scheduling a Project Discovery Call.\u00a0A Rooted consultant will reply to your ticket with instructions on scheduling a call.<\/h4>\n

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We use a scheduling system called Calendly. This allows you to see our availability so that you can pick a time that fits your schedule when we are mutually available.<\/h4>\n

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You can learn more about scheduling time with a consultant by visiting our resources page locate\u00a0here<\/a><\/span>.<\/h3>\n<\/div><\/div><\/div>[vc_empty_space height=”20″]
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3. Developing The Scope Of Work<\/h4><\/div>

One of our consultants will begin processing the information from the Discovery Call and develop a Scope of Work based on that information.<\/h4>\n

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The SOW will include:<\/h4>\n