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How To Get Support?

Wondering how to get support? We have made an easy how-to guide on how to submit a Customer Care Request to our consultants.

Step 1

Submit A Customer Care Request

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Step 2

Schedule Time With A Consultant

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Step 3

Get Help From Rooted

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Consulting

Business

Consulting is in our DNA. Our team takes the time to listen and hear what our clients really need to be productive. We troubleshoot the issues at hand, and provide relevant solutions that scale with you. Our entire team works hard to stay current with industry certifications for both macOS and Windows so that we solve problems faster.  Since 2008 we have been proud members of the Apple Consultants Network.

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Pro Services

Enterprise

At Rooted, one of the reasons we are able to provide our services is because we are certified not only to manage, but train industry professionals in the same task. We offer multiple courses from macOS Support Essentials to Apple Deployment and more.  Our staff is ready to help you get to the next level.

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Video Resources

We help explain it for you

At Rooted, we want to make sure that you understand each one of our processes and service offerings. We created a rich video library in our resources section that you can use to get the help you need.

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THE RIGHT CHOICE

We Are Trusted.Qualified.Experienced.

We believe everything starts with the customer relationship. It will always be at the center of who we are and what we do.  We have found that there are a lot of smart and technical people out there. We have met a lot of relational people too. We only hire staff who can do both. We want smart and caring. As we see it, we are supporting you as you implement technology. That means listening, guiding and be there for you when you need us.

THE RIGHT CHOICE

We Are Trusted.Qualified.Experienced.

We believe everything starts with the customer relationship. It will always be at the center of who we are and what we do.  We have found that there are a lot of smart and technical people out there. We have met a lot of relational people too. We only hire staff who can do both. We want smart and caring. As we see it, we are supporting you as you implement technology. That means listening, guiding and be there for you when you need us.

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